Select a question below to answer all your questions about your new car warranty. If you can’t find a question or answer for your question, simply contact our friendly team, who will be happy to answer any questions you may have:
What happens if I need to make a claim?

Call us direct, we will sort it out.
Can I claim more than once?

Yes, unlimited claims and unlimited kilometres.
Do I have to fill out any claim forms?

No, this prevents unnecessary delays.
Do I have to pay for repairs then wait for reimbursement?

No, we pay the repairer direct on your behalf.
What if I travel interstate?

Australia-wide Warranty. Approx. 1000 approved repairers throughout Australia.
What about servicing?

Servicing can be done at any licensed mechanical workshop of your choice.
What if I have a problem with my car that’s not claim related?

Call us, we can still assist you through the network of approved repairers Australia-wide.
Do I have to pay an excess when I claim?

No, you are not disadvantaged by paying an excess.